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#Whitesmoke extension manual
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#Whitesmoke extension manual

Does my vehicle need a DPF manual regeneration switch? To find out the first delivery date of your vehicle, you can refer to your service logbook or contact your nearest / preferred Toyota dealer.Ħ. The first delivery date is the date on which the vehicle was first registered in a motor vehicle register in a state or territory within Australia. What is the first delivery date and where can I find my vehicle’s first delivery date? The rights under this warranty period for the DPF system are in addition to your rights under the Australian Consumer Law.ĥ. The odometer reading or the mileage of your vehicle during this 10-year period does not affect your warranty coverage. The DPF system warranty period of 10 years starts from the first delivery date of the vehicle when new. What is meant by ‘no limitation on kilometres’ if my extended warranty is for 10 years? You may also wish to refer to the DPF information Booklet is available at. Accordingly, our customers still have rights under the ACL even if their vehicle is not eligible for the extended warranty.Īs always, if our customers have any concerns or questions with their DPF, we encourage them to please contact their closest/preferred Toyota dealer or the Guest Experience Centre. Importantly, any warranty coverage does not limit our customers’ rights under the Australian Consumer Law (ACL) in any way.

In addition to the above, vehicles purchased from come with the Toyota Warranty Advantage, which provides coverage for 5 years with no limitation on kilometres.

This includes an all new DPF system fitted as standard to these vehicles.

As part of Toyota’s commitment to continuous improvement, further improvements to the DPF system have been made to all diesel Prado, HiLux and Fortuner vehicles produced from onwards.

Enhancements were made to the DPF system in Prado, HiLux and Fortuner diesel vehicles produced from June 2018 onwards.

All involved customers have been notified by letter.įor other vehicles fitted with a DPF system that do not fall within the production period above, please note that: This DPF warranty extension was introduced in August 2020. The following vehicles will receive a 10 year extended warranty on the DPF system from the first delivery date of the vehicle when new with no limitation on kilometres:

in some cases, as a precautionary measure, a reduction in engine power (‘limp home’ mode).

the Malfunction Indicator Lamp (MIL) in the dashboard instrument cluster may illuminate and/or.

substantial white smoke discharged during the DPF regeneration process and/or.

Some customers have experienced an operational issue with the DPF system. Is Toyota doing anything else to support its customers? If you experience any issues at all, please contact us.ģ. The Customer Service Exercise (summarised in question 1 above) applies to the following vehicles: Vehicle modelĪll customers with potentially affected vehicles have been contacted by letter. I’m scheduled to pick up my new Prado/Fortuner/HiLux soon, but I’m concerned it is affected by the DPF issue?

#Whitesmoke extension free

Replace existing DPF with latest hardwareĪll inspection work and replacement, if required, will be completed free of charge to our customers.Ģ.

#Whitesmoke extension software

Reprogram the engine control module with the latest level software for the ECU.This means that, all customers with potentially affected vehicles have been contacted by letter and are requested to make contact with their closest/preferred Toyota Dealer. A CSE involves proactively contacting all owners of potentially affected vehicles and giving them the opportunity to present their vehicle at their convenience and have the CSE performed free of charge. Toyota has an existing Customer Service Exercise (CSE) underway for DPF. What is Toyota doing to address the DPF issue?